Overview – Root Cause Analysis Course

The usual mistake we make in the problems we face in business life is to choose countermeasure which can be implemented fast and easiest way. But this approach mostly doesn’t provide us completely solution. At the end of the day the things we obtain are just time and motivation loss.

Systematically root cause analysis approach, as an individual or team, is important both for the personal and bussiness devolopment. The companies which completely adopt root cause analysis approach can improve processes systematically without any stress and therefore have happy and motivated employees.

The goal of the Root Cause Analysis Course is to train experts who have ability to manage the process in problem solving processes.

Content – Root Cause Analysis Course

• Introductions: Problem, process, symptoms, defect
• Variation (Variability), What is a symptom?
• Controllable and uncontrollable factors
• Data collection methods
• Building a team
• Teamwork, dynamics and stages
• A3 Problem Steps
  • Clarify the problem
  • Breakdown the problem
  • Set the target
  • Analyse the root cause
    • Mindmapping
    • Brainstorming
    • Fishbone diagram (Ishikawa)
    • 5 Why
    • Cause and effect matrix
    • Nominal Group Techniques

Root Cause Analysis Course Duration: 1 day

Certification

Participants who scored 70 and over out of 100 in the evaluation exam to be held after the training will be entitled to receive the “Achievement Certificate of Root Cause Analysis”. The Candidates who do not get enough score will be given an “Attendance Certificate of Root Cause Analysis”.